An integrated approach to worker and resident health and safety

Protecting both our vulnerable residents and workers living and working within congregate living settings during the COVID-19 Pandemic.

organizational enhancement HQ™ - members portal

Access the tools you need to help manage your supportive living facility's Pandemic response.

Membership to our OEHQ™ - Members Portal includes:

  • Access to the online version of the Organizational 
    Enhancement Toolkit™
    - Pandemic Management Edition.
  • A series of modules and practical ready-to-implement tools that can be downloaded and further customized to meet your immediate and ongoing needs.
  • Operational and health and safety management tools for each stage of the pandemic.
  • Access to Ask the Toolkit Development Team for process and implementation support.

Safe Together At Work!™

Organizational Enhancement HQ™ - Members Portal

Pandemic Response Room - Coming Soon!

The Organizational Enhancement HQ™ - Members Portal is designed specifically for leaders, managers, human resource management and OH&S personnel within your organization. Each 'Room' of the OEHQ™ is filled with targeted industry-specific organizational and staff development tools that you can be readily customize to reflect your strategic, organizational and operational needs. This exciting new portal will house INTERACTIONS HR Solutions suite of organizational enhancement products, processes, and tools - including our Organizational Enhancement Toolkit™ Series for supportive living.

Our inaugural Pandemic Response Room is dedicated to pandemic management and health and safety standards of excellence within a congregate living setting.

The foundational tool within the OEHQ™ - Pandemic Response Room includes the:

The Organizational Enhancement Toolkit™ - Pandemic Management Edition includes a fully integrated health and safety management system to support managers, supervisors and OH&S Coordinators in:

  • Systematically operationalizing federal and provincial Public Health Orders/Directives to ensure ongoing compliance.
  • Actively managing your facility’s Pandemic OH&S Health and Safety Program.
  • Actively managing your facility’s Resident Health and Safety Program.
  • Demonstrating compliance with occupational health and safety legal requirements and audit standards.
  • Truly embedding accountability for occupational health and safety practices into the daily planning and delivery of core services throughout each phase/stage of the Pandemic.
  • Adapting daily levels of service as per evolving Public Health Orders, staff capacity, the needs of your residents, and your facility’s outbreak status (i.e. preventive status; or suspected, probable or confirmed outbreak).
  • Identifying and securing appropriate staffing complements and required resources.
  • Coordinating the development of Resident Care Plans and Resident Service Plans for isolating residents.
  • Developing Worker Safety Plans.
  • Systematically organizing and deploying required personnel to meet evolving Public Health Orders and the needs of residents and workers.  
  • Clearly and succinctly communicating daily operational requirements and expectations to personnel (workers).
  • Fostering open and appropriate ongoing dialogue with residents and their families (designates) regarding facility and resident health and safety roles and responsibilities.

The health and safety management system includes a practical, yet highly effective, hazard identification and control system specific to prescribed IPC Protocols and measures. The processes and tools embedded within the system provide a step-by-step method for supervisors and workers to assess workspaces and positional requirements, as per established/modified levels of service. The materials can readily be customized to meet the needs of your workplace.

Be prepared for health and safety audits and government standards licensing reviews

The Pandemic Management Edition of the Toolkit includes well-thought-out tools designed to systematically support each phase of the Pandemic – regardless of whether you experience an outbreak related to COVID-19 or other known influenza/communicable diseases (e.g. GI Illnesses or ILIs). Each tool can be readily customized to meet the circumstances of your facility and each stage of the Pandemic. Tools relate to:

  • A COVID-19 Worker Code of Practice
  • Safe Together At Work!™ Safe Work Protocols (Personnel Handbook)
  • Infection Prevention & Control (IPC) Policy Directives (for workers and residents)
  • Core Service IPC Formal Hazard Assessments (process and tools specific to hospitality services, personal care services, social and leisure services, maintenance services, administration, etc.)
  • IPC Hazard Control Measures and Safe Work Procedures
  • Point-of-Care Hazard Analysis and Control
  • Point-of Service Hazard Analysis and Control
  • PPE and PRE - Procurement and Code of Practice
  • Worker IPC Training and Competency
  • Resident IPC Training and Competency
  • Psychological Health and Safety Supports
  • And much more....

As the Coronavirus Pandemic continues to unfold, including the relaunch stage through to the return of routine practices and operations, our Toolkit Development Team will be here every step of the way - responding with continual updates and new helpful tools. Once the Pandemic is officially declared to have ended, we are committed to transform the Supportive Living - Members Portal to be inclusive of tools that reflect your new operational norms.

With over ten years experience setting supportive living (namely seniors' living) facilities up for success - our expansive Toolkit series for routine practices will further enhance your ongoing membership and operations. By way of example, our roll-out strategy will see the release of a comprehensive set of Safe Work Procedures and operations manuals specific to Hospitality Services, Personal Care Services, Social and Leisure Services, Maintenance Services, and Administration.

Stay tuned - as we are only getting started! There is so much more to share with our valued members.

Enhance your pandemic response operations

Subscribe to the Organizational Enhancement HQ™ - Members Portal for Supportive Living

Get your key to the Pandemic Response Room -Become a Member today!

Annual subscription fees for access to the OEHQ™ are based on a single facility and include a License to use the Organizational Enhancement Toolkit™ Pandemic Management Edition - for Supportive Living. Access to the Portal is granted to registered facility management, human resources and OH&S personnel. Annual subscription fees can be paid in-full at the time of purchase to receive a 10% discount or 12 automatic monthly payments. Contact us to secure your membership.

The door to success awaits you.
Become a Member today!

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Our Services

Supportive Living

Helping to protect workers and residents within congregate living environments.

Local Government

Providing a blueprint for core service excellence amidst COVID-19 and beyond.

Fire Departments

Setting Volunteer Fire Departments up for success with the Organizational Enhancement Toolkit™.